- Terms and conditions
1.1. Welcome to PAISAFARE.CO.UK (the ‘Website’). We sell Flight Tickets, Hotels, cruises (the ‘Services’).
1.2. The Website is operated by PAISAFARE UK (Company house:11769295) . Access to and use of the Website, or any of its associated Products or Services, is provided by PAISAFARE UK. Please read these terms and conditions (the ‘Terms’) carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of Services, immediately.
1.3. PAISAFARE UK reserves the right to review and change any of the Terms by updating this page at its sole discretion. When PAISAFARE UK updates the Terms, it will use reasonable endeavours to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication. Before you continue, we recommend you keep a copy of the Terms for your records.
- Acceptance of the Terms
You accept the Terms by remaining on the Website. You may also accept the Terms by clicking to accept or agree to the Terms where this option is made available to you by PAISAFARE UK in the user interface.
- Registration to use the Services
3.1. In order to access the Services, you must first register for an account through the Website (the ‘Account’).
3.2. As part of the registration process, or as part of your continued use of the Services, you may be required to provide personal information about yourself (such as identification or contact details), including:
(a) Email address
(b) Telephone number
3.3. You warrant that any information you give to PAISAFARE UK in the course of completing the registration process will always be accurate, correct and up to date.
3.4. Once you have completed the registration process, you will be a registered member of the Website (‘Member’) and agree to be bound by the Terms.
3.5. You may not use the Services and may not accept the Terms if:
(a) you are not of legal age to form a binding contract with PAISAFARE UK; or
(b) you are a person barred from receiving the Services under the laws of Australia or other countries including the country in which you are resident or from which you use the Services.
- Your obligations as a Member
4.1. As a Member, you agree to comply with the following:
(a) you will use the Services only for purposes that are permitted by:
(i) the Terms; and
(ii) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions;
(b) you have the sole responsibility for protecting the confidentiality of your password and/or email address. Use of your password by any other person may result in the immediate cancellation of the Services;
(c) any use of your registration information by any other person, or third parties, is strictly prohibited. You agree to immediately notify PAISAFARE UK of any unauthorised use of your password or email address or any breach of security of which you have become aware;
(d) access and use of the Website is limited, non-transferable and allows for the sole use of the Website by you for the purposes of PAISAFARE UK providing the Services;
(e) you will not use the Services or the Website in connection with any commercial endeavours except those that are specifically endorsed or approved by the management of PAISAFARE UK;
(f) you will not use the Services or Website for any illegal and/or unauthorised use which includes collecting email addresses of Members by electronic or other means for the purpose of sending unsolicited email or unauthorised framing of or linking to the Website;
(g) you agree that commercial advertisements, affiliate links, and other forms of solicitation may be removed from the Website without notice and may result in termination of the Services. Appropriate legal action will be taken by PAISAFARE UK for any illegal or unauthorised use of the Website; and
(h) you acknowledge and agree that any automated use of the Website or its Services is prohibited.
5.1. Where the option is given to you, you may make payment for the Services (the ‘ Services Fee’) by way of: (a) Bank Deposit, Credit Card (2% Credit Card Fee)
5.2. All deposits are non-refundable. Final payment must be paid in full before the last payment date advised by our consultant.
5.3. All payments made in the course of your use of the Services are made using Stripe. In using the Website, the Services or when making any payment in relation to your use of the Services, you warrant that you have read, understood and agree to be bound by the Stripe terms and conditions which are available on their website.
5.4. You acknowledge and agree that where a request for the payment of the Services Fee is returned or denied, for whatever reason, by your financial institution or is unpaid by you for any other reason, then you are liable for any costs, including banking fees and charges, associated with the Services Fee.
5.5. You agree and acknowledge that PAISAFARE UK can vary the Services Fee at any time .
- Refund Policy
Please refer to 21, 22, 23 in the Terms and conditions.
- Copyright and Intellectual Property
7.1. The Website, the Services and all of the related products of PAISAFARE UK are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the Services and compilation of the Website (including but not limited to text, graphics, logos, button icons, video images, audio clips, Website, code, scripts, design elements and interactive features) or the Services are owned or controlled for these purposes, and are reserved by PAISAFARE UK or its contributors.
7.2. All trademarks, service marks and trade names are owned, registered and/or licensed by PAISAFARE UK, who grants to you a worldwide, non-exclusive, royalty-free, revocable license whilst you are a Member to: PAISAFARE UK does not grant you any other rights whatsoever in relation to the Website or the Services. All other rights are expressly reserved by PAISAFARE UK.
(a) use the Website pursuant to the Terms;
(b) copy and store the Website and the material contained in the Website in your device’s cache memory; and
(c) print pages from the Website for your own personal and non-commercial use.
7.3. PAISAFARE UK retains all rights, title and interest in and to the Website and all related Services. Nothing you do on or in relation to the Website will transfer any: to you.
(a) business name, trading name, domain name, trade mark, industrial design, patent, registered design or copyright, or
(b) a right to use or exploit a business name, trading name, domain name, trade mark or industrial design, or
(c) a thing, system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a thing, system or process),
7.4. You may not, without the prior written permission of PAISAFARE UK and the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Services or third party Services for any purpose, unless otherwise provided by these Terms. This prohibition does not extend to materials on the Website, which are freely available for re-use or are in the public domain.
- General Disclaimer
9.1. Nothing in the Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.
9.2. Subject to this clause, and to the extent permitted by law:
(a) all terms, guarantees, warranties, representations or conditions which are not expressly stated in the Terms are excluded; and
(b) PAISAFARE UK will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Services or these Terms (including as a result of not being able to use the Services or the late supply of the Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.
9.3. Use of the Website and the Services is at your own risk. Everything on the Website and the Services is provided to you “as is” and “as available” without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors and licensors of PAISAFARE UK make any express or implied representation or warranty about the Services or any products or Services (including the products or Services of PAISAFARE UK) referred to on the Website. includes (but is not restricted to) loss or damage you might suffer as a result of any of the following:
(a) failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records;
(b) the accuracy, suitability or currency of any information on the Website, the Services, or any of its Services related products (including third party material and advertisements on the Website);
(c) costs incurred as a result of you using the Website, the Services or any of the products of PAISAFARE UK; and
(d) the Services or operation in respect to links which are provided for your convenience.
- Limitation of liability
10.1. PAISAFARE UK’s total liability arising out of or in connection with the Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the resupply of the Services to you.
10.2. You expressly understand and agree that PAISAFARE UK, its affiliates, employees, agents, contributors and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss.
- Termination of Contract
11.1. The Terms will continue to apply until terminated by either you or by PAISAFARE UK as set out below.
11.2. If you want to terminate the Terms, you may do so by: Your notice should be sent, in writing, to PAISAFARE UK via the ‘Contact Us’ link on our homepage.
(a) providing PAISAFARE UK with 30 days’ notice of your intention to terminate; and
(b) closing your accounts for all of the services which you use, where PAISAFARE UK has made this option available to you.
11.3. PAISAFARE UK may at any time, terminate the Terms with you if:
(a) you have breached any provision of the Terms or intend to breach any provision;
(b) PAISAFARE UK is required to do so by law;
(c) the provision of the Services to you by PAISAFARE UK is, in the opinion of PAISAFARE UK, no longer commercially viable.
11.4. Subject to local applicable laws, PAISAFARE UK reserves the right to discontinue or cancel your membership at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the Website or the Services without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts PAISAFARE UK’s name or reputation or violates the rights of those of another party.
12.1. You agree to indemnify PAISAFARE UK, its affiliates, employees, agents, contributors, third party content providers and licensors from and against:
(a) all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with Your Content;
(b) any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so; and/or
(c) any breach of the Terms.
- Dispute Resolution
13.1. Compulsory: If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or Court proceedings in relation to the dispute, unless the following clauses have been complied with (except where urgent interlocutory relief is sought).
13.2. Notice: A party to the Terms claiming a dispute (‘Dispute’) has arisen under the Terms, must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the Dispute.
13.3. Resolution: On receipt of that notice (‘Notice’) by that other party, the parties to the Terms (‘Parties’) must:
13.4. Confidential: All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as “without prejudice” negotiations for the purpose of applicable laws of evidence.
13.5. Termination of Mediation: If 6 Months have elapsed after the start of a mediation of the Dispute and the Dispute has not been resolved, either Party may ask the mediator to terminate the mediation and the mediator must do so.
(a) Within 14 days of the Notice endeavour in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree;
(b) If for any reason whatsoever, 14 days after the date of the Notice, the Dispute has not been resolved, the Parties must either agree upon selection of a mediator or request that an appropriate mediator be appointed by the President of the ATAS or his or her nominee;
(c) The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a pre-condition to the mediation commencing. The Parties must each pay their own costs associated with the mediation;
(d) The mediation will be held in Sydney, Australia.
- Passport and Visa
Traveler’s should have a valid passport with at least 6 months validity from the date of return, we assume that all travelers on the booking have a valid passport. Any visas including transit visas, are the passenger’s own responsibility. Visas, including transit visas, are the passenger’s sole responsibility. Please check with the respective Embassy or Consulate the visa requirements. For travel related information please log on https://www.gov.uk/foreign-travel-advice.
All prices are subject to availability and can be withdrawn or varied without notice. The price is only guaranteed once paid for in full by you. Please note that prices quoted are subject to change. Price changes may occur by reason of matters outside our control which increase the cost of the product or service. Such factors include adverse currency fluctuations, fuel surcharges, taxes and airfare increase. Please contact your consultant for up-to-date prices.
Baggage allowance vary depending on the airlines and destination selected and are subject to change at any moment. Please check directly with the airlines for the latest carry-on and checked baggage allowance and restrictions. You may need to collect your baggage at the first port of entry and pass through custom and immigration, In general, International flights baggage allowance varies by destination.
- Business Class: 30 kg free baggage allowance per person.
- Economy Class: 20 kg free baggage allowance per person.
Low Cost Carriers (Ryan Air, Easy Jet, Norwegian, TOL,etc) baggage need to be purchased.
Domestic Flights doesn’t come with any baggage, additional baggage allowance need to be purchased.
17.Frequent Flyer Program
When booking please let us know your frequent flyer membership details (or other applicable loyalty program details) for inclusion in your booking. We cannot guarantee that the supplier will credit you with points for your booking. Points earned under frequent flyer program may be based on the class of fare, distance flown on that airline or its partners, or the amount paid.
Regarding any special requirements you may have for your travel arrangements such as special meal or wheel chair access, Bassinet requires 72 hours prior notice. Please note that all the requests are subject to airline’s confirmation, are not guaranteed. Please not some airlines may charge additional fee for special requests. Infant turning 2 years during travel will be charged child fare plus re-issue fee on onward, return or both Journeys. It is your responsibility to ensure if is turning 2 years during travel.
Children traveling with guardian / relatives may require authority from both of their parents. Please check the respective airlines and departure/destination county for the requirements.
PAISAFARE do not accept any liability in contract, for any injury, damage, delay, additional expense or inconvenience caused directly or indirectly by the acts, omissions or default, whether negligent or otherwise, of third-party providers over whom we have no direct control, force majeure or any other event which is beyond our control or which is not preventable by reasonable diligence on our part.
Airline taxes are subject to change and are confirmed at the time your airline ticket is issued. There may also be a local tax charged at some airports.
21.Change of Scheduled / Cancellation
It is Passengers responsibility for any time or date change or cancellation of flight. We recommend that you contact the airline to confirm your scheduled departure time 24 hours prior to your flight.
22.Cancellation & Refund
Cancellations to International bookings will incur a fee of £99 per passenger per booking in addition to supplier fees. Please check with us, as not all fares can be refunded. Fees will apply to all refundable tickets. Refunds take approximately 12 weeks to process. Where we incur any liability for a cancellation fee for any booking cancelled by you, you agree to indemnify us for fee or charge. Cancellation or refund will only be processed if you have sent the request in writing. Additional airline no-show fee may apply within 48 hours from departure.
23.Change of Date
Changes to International bookings will incur a fee of £75 per passenger per booking in addition to supplier fees. If travel has commenced and ticket requires reissue, airlines may charge additional fees and taxes. Tickets issued on Low Cost carriers or Domestic are non-refundable and non-changeable.
- Venue and Jurisdiction The Services offered by PAISAFARE UK is intended to be viewed by residents of Australia. In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts of New South Wales, Australia.
- Governing Law The Terms are governed by the laws of New South Wales, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of New South Wales, Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.
- Independent Legal Advice Both parties confirm and declare that the provisions of the Terms are fair and reasonable and both parties having taken the opportunity to obtain independent legal advice and declare the Terms are not against public policy on the grounds of inequality or bargaining power or general grounds of restraint of trade.
- Severance If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.